Retail & Ecommerce templates
Shops get the same requests every day: a return, a complaint, a store asking to stock you, a customer who wants a restock alert. These templates give each one a form, so nothing gets lost in an inbox.
Share them in order emails, on your site, or as a QR code at the counter, and send every response to Google Sheets or a webhook.
Which retail or ecommerce form do you need?
- Customer Feedback Form TemplateFeedback on what customers liked and what to fix.
- Credit Application Form TemplateOpen trade accounts for wholesale buyers with a signed credit check authorization.
- T Shirt Order Form TemplateCustom T shirt and merch orders with sizes and quantities.
- Waitlist Form TemplateCollect interest for a launch or restock.
- Net Promoter Score (NPS) Survey TemplateOne question that shows how many customers would recommend you.
- Customer Complaint Form TemplateComplaints about orders, delivery or service, with the fix the customer wants.
- Product Return Form TemplateReturn and exchange requests with the order number, reason and photos.
- Wholesale Application Form TemplateScreen stores that want to stock you, with hot lead tagging.
Tips for shop forms
Link forms from order emails
Add the return and complaint form links to your order confirmation and shipping emails, so customers find them before they write in.
Ask for photos
A photo of a damaged item settles most returns and complaints without a back and forth.
Qualify wholesale buyers
Ask for a resale certificate and opening order size, and let lead mode show which stores to approve first.
Frequently asked questions
Can I embed these forms in my online store?
Yes. Embed any form on a store page or share its link in emails and on social media.
Can customers send photos with a return or complaint?
Yes. The return and complaint forms include a photo upload, saved with the customer's order details.
Can I see return reasons over time?
Yes. Send returns to Google Sheets and count the reasons each month to spot a product or courier problem.