Member Survey Template
A free member survey for associations, clubs and member groups. Learn what members value, which benefits they use and why they renew or leave.
Customize the pages and design to fit your needs.
About this template
Ask members how satisfied they are, which benefits they use, which events and topics they want, and how likely they are to renew. Use the answers to plan programs and fix what drives people away.
Common uses
- Professional and trade associations
- Clubs and member groups
- Chambers of commerce
Key features
- Satisfaction and renewal intent
- Benefit usage
- Topic and event requests
What this template asks
How long have you been a member?
Single Choice · Less than 1 year, 1 to 3 years, 3 to 5 years, More than 5 years
How satisfied are you with your membership?
Opinion Scale
Which benefits do you use most?
Multiple Choice · Events and meetings, Networking, Training and courses, Newsletter and resources, Discounts, Online community
What would you like more of?
Long Text · Optional
How do you prefer to hear from us?
Single Choice · Email, Text, Social media, Our website
How likely are you to renew?
Single Choice · Very likely, Somewhat likely, Unsure, Unlikely
What's the one thing we should improve?
Long Text · Optional
What's your email address?
Email · Optional
How to use this template
Copy it
Select Use template and a copy opens in your workspace as an unpublished draft.
Make it yours
Edit any question or answer, choose a theme, and add your logo.
Share it
Publish, then send the link, show a QR code, or embed the form on your site. Responses arrive in Submissions.
Frequently asked questions
What should a member survey ask?
How long they've been a member, satisfaction, which benefits they use, what they want more of, how they like to hear from you and how likely they are to renew.
How often should I survey members?
Once a year works for most associations and clubs, with a short survey before renewal season so you can act on what you hear.
Can members answer anonymously?
Yes. The email question is optional, so members can skip it and answer without giving their name.