About this template
Give product teams the user context, desired outcome, and urgency needed to evaluate feature demand.
Common uses
- Public feedback portals
- Customer success intake
- Product discovery
Key features
- Problem-first framing
- Frequency signal
- Research follow-up
What this template asks
What would you like the product to do?
Long Text
What problem would this solve for you?
Long Text
How often do you face this problem?
Single Choice · Daily, Weekly, Monthly, Occasionally
How are you solving it today?
Long Text · Optional
Can we contact you about this request?
Email · Optional
Frequently asked questions
What details does the Feature Request Form capture?
It captures the requested capability, the problem it would solve, how often that problem occurs, the current workaround, and optional contact details.
Why does this form ask about the underlying problem?
Understanding the problem helps product teams compare needs and consider better solutions instead of evaluating a feature idea without context.
How can I prioritize feature requests?
Compare problem frequency, user impact, repeated requests, and how closely each need aligns with your product strategy.