eNPS Survey Template
A free employee net promoter score (eNPS) survey. Ask how likely staff are to recommend working here on a 0 to 10 scale, and why.
Use templateAbout this template
Measure employee loyalty with the standard eNPS question and two follow ups on why and what would make it better. Run it every quarter and compare the score over time.
Common uses
- Quarterly employee engagement checks
- Pulse surveys after big changes
- Comparing teams over time
Key features
- Standard 0 to 10 eNPS question
- The reason behind each score
- Optional team breakdown
What this template asks
How likely are you to recommend working here to a friend?
Net Promoter Score
What's the main reason for your score?
Long Text
What one change would make this a better place to work?
Long Text · Optional
Which team are you on?
Select · Optional · Operations, Sales, Marketing, Engineering, Support, Other
How to use this template
Copy it
Select Use template and a copy opens in your workspace as an unpublished draft.
Make it yours
Edit any question or answer, choose a theme, and add your logo.
Share it
Publish, then send the link, show a QR code, or embed the form on your site. Responses arrive in Submissions.
Free tools for this template
Frequently asked questions
What is eNPS?
Employee net promoter score measures how likely staff are to recommend your company as a place to work, on a scale from 0 to 10.
How do you calculate eNPS?
Subtract the percentage of detractors, who score 0 to 6, from the percentage of promoters, who score 9 or 10. Scores of 7 and 8 are passives and do not count either way.
How often should we run an eNPS survey?
Most teams run it every quarter, or after a big change such as a reorganization, so they can compare the score over time.