Work Order Form Template
A free work order form template for trades, maintenance and service teams. Customers describe the job, add photos and approve the work in one form.
Customize the pages and design to fit your needs.
About this template
Turn every service request into a clear work order. Collect the customer, site address, job type, priority, photos and access notes, then have the customer sign to approve the work.
Common uses
- Plumbers, electricians and HVAC teams
- Facilities and property maintenance
- Handyman and repair services
Key features
- Job type and priority
- Photos and access notes
- Customer approval signature
What this template asks
What's your name?
Short Text
What's your email address?
Email
What's your phone number?
Phone
Where is the job?
Short Text
What type of work is it?
Single Choice · Repair, Installation, Maintenance, Inspection, Something else
Describe the work needed
Long Text
How urgent is it?
Single Choice · Emergency, This week, Within two weeks, Whenever suits
Add photos of the job
File · Optional
When can we get access?
Short Text · Optional
Sign to approve the work order
Signature
How to use this template
Copy it
Select Use template and a copy opens in your workspace as an unpublished draft.
Make it yours
Edit any question or answer, choose a theme, and add your logo.
Share it
Publish, then send the link, show a QR code, or embed the form on your site. Responses arrive in Submissions.
Frequently asked questions
What goes on a work order form?
The customer and job address, the type of work, a description, priority, photos, access notes and the customer's approval.
How is a work order different from a maintenance request?
A maintenance request comes from a tenant asking for a repair. A work order is the job your team will do, with the customer's approval to go ahead.
Can customers send photos with the work order?
Yes. Customers can upload photos or videos of the job, saved with their request.