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Maintenance Request Form Template

A free maintenance request form for landlords and property managers. Tenants report repairs with photos, urgency and entry permission from their phone.

Use template

Request a repair.

Tell us what needs fixing, add a photo, and we will schedule it.

About this template

Tenants describe the problem, add photos, mark how urgent it is, and say whether you may enter. Every request arrives with the address and a time stamp, so nothing gets lost.

Common uses

  • Rental and apartment repairs
  • Property management companies
  • Office and facility requests

Key features

  • Photo uploads
  • Urgency for every request
  • Permission to enter

What this template asks

  1. What's your full name?

    Short Text

  2. What's your email address?

    Email

  3. What's your phone number?

    Phone

  4. What's the property address and unit?

    Short Text

  5. What needs fixing?

    Single Choice · Plumbing, Electrical, Heating or cooling, Appliance, Pests, Other

  6. How urgent is it?

    Single Choice · Emergency, Within a few days, When convenient

  7. Describe the problem

    Long Text

  8. Add photos of the problem

    File · Optional

  9. May we enter if you're not home?

    Yes / No

How to use this template

  1. Copy it

    Select Use template and a copy opens in your workspace as an unpublished draft.

  2. Make it yours

    Edit any question or answer, choose a theme, and add your logo.

  3. Share it

    Publish, then send the link, show a QR code, or embed the form on your site. Responses arrive in Submissions.

Frequently asked questions

What does the Maintenance Request Form collect?

The tenant's contact details and address, the type of problem, how urgent it is, a description, photos, and permission to enter.

Can tenants upload photos of the problem?

Yes. Tenants add photos from their phone, so you can see the problem before you send someone out.

How do I see urgent requests first?

Every request includes an urgency answer, so you can filter responses to emergencies and handle those first.

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