# Member Survey Template

> A free member survey for associations, clubs and member groups. Learn what members value, which benefits they use and why they renew or leave.

Ask members how satisfied they are, which benefits they use, which events and topics they want, and how likely they are to renew. Use the answers to plan programs and fix what drives people away.

Canonical: https://reuily.com/templates/member-survey
Use this template: https://reuily.com/form/from-template/member-survey
Collections: Feedback & Surveys, Nonprofits, Conferences & Associations, Customer Success
Last updated: 2026-10-24

## Questions

- Question 1: How long have you been a member? (Single Choice, required). Options: Less than 1 year; 1 to 3 years; 3 to 5 years; More than 5 years
- Question 2: How satisfied are you with your membership? (Opinion Scale, required)
- Question 3: Which benefits do you use most? (Multiple Choice, required). Options: Events and meetings; Networking; Training and courses; Newsletter and resources; Discounts; Online community
- Question 4: What would you like more of? (Long Text, optional)
- Question 5: How do you prefer to hear from us? (Single Choice, required). Options: Email; Text; Social media; Our website
- Question 6: How likely are you to renew? (Single Choice, required). Options: Very likely; Somewhat likely; Unsure; Unlikely
- Question 7: What's the one thing we should improve? (Long Text, optional)
- Question 8: What's your email address? (Email, optional)

## Common uses

- Professional and trade associations
- Clubs and member groups
- Chambers of commerce

## Key features

- Satisfaction and renewal intent
- Benefit usage
- Topic and event requests

## Frequently asked questions

### What should a member survey ask?

How long they've been a member, satisfaction, which benefits they use, what they want more of, how they like to hear from you and how likely they are to renew.

### How often should I survey members?

Once a year works for most associations and clubs, with a short survey before renewal season so you can act on what you hear.

### Can members answer anonymously?

Yes. The email question is optional, so members can skip it and answer without giving their name.