# eNPS Survey Template

> A free employee net promoter score (eNPS) survey. Ask how likely staff are to recommend working here on a 0 to 10 scale, and why.

Measure employee loyalty with the standard eNPS question and two follow ups on why and what would make it better. Run it every quarter and compare the score over time.

Canonical: https://reuily.com/templates/enps-survey
Use this template: https://reuily.com/form/from-template/enps-survey
Collections: Feedback & Surveys, SaaS, Human Resources
Last updated: 2026-10-15

## Questions

- Question 1: How likely are you to recommend working here to a friend? (Net Promoter Score, required)
- Question 2: What's the main reason for your score? (Long Text, required)
- Question 3: What one change would make this a better place to work? (Long Text, optional)
- Question 4: Which team are you on? (Select, optional). Options: Operations; Sales; Marketing; Engineering; Support; Other

## Common uses

- Quarterly employee engagement checks
- Pulse surveys after big changes
- Comparing teams over time

## Key features

- Standard 0 to 10 eNPS question
- The reason behind each score
- Optional team breakdown

## Frequently asked questions

### What is eNPS?

Employee net promoter score measures how likely staff are to recommend your company as a place to work, on a scale from 0 to 10.

### How do you calculate eNPS?

Subtract the percentage of detractors, who score 0 to 6, from the percentage of promoters, who score 9 or 10. Scores of 7 and 8 are passives and do not count either way.

### How often should we run an eNPS survey?

Most teams run it every quarter, or after a big change such as a reorganization, so they can compare the score over time.